Monthly Archives: April 2012

Lawson Smart Office and desktop virtualized environments

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Why is it so hard to get Lawson Smart Office to work well with a desktop virtualized environment? I will try to answer that question is this article.

What is a desktop virtualized environment? You can read one definition on Wikipedia,
http://en.wikipedia.org/wiki/Desktop_virtualization
 but explained briefly it is an application that makes it possible to execute other applications like they where installed locally but in fact they are executed on a server somewhere and only the “screen” is transferred to the client machine. That means no code from the application is actually executed on the client machine. Continue reading →

Extending your contacts in Smart Office to M3 panels

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You can collaborate in Smart Office using different tools such as chat, message boards (we call them channels) and annotations on business data. Today I’ll show you a hidden gem that involves showing your own contacts accessible right from the M3 panel.

Any panel with a RESP or USID field will get a green small person icon if that person is on you contact list. (We plan to add more fields).
It looks like this:

If I hoover over the icon I can see a tooltip with more information about the contact. Depending on how many external collaboration providers you have there can be: Smart Office contacts, Jabber and Microsoft Messenger. Continue reading →